EP71 - Making the Last Mile of Customer Deliveries More Sustainable

Welcome to Episode 71!

https://sustainable-ecom.com/ep71

 

On last weeks show we opened a doorway into sustainable logistics with Sendle. James last week just touched on Collection Points, or PUDO points as one facet of their drive towards Net Zero logistics.

In today’s show, I wanted to dive a little deeper, and help you understand just how important they can be in delivering a better customer experience, how they can help you offer more sustainable delivery options to your customers, and how they may be able to help facilitate a more cost-effective approach to circularity.

So, my guest today is David McLean, founder and CEO of Hubbed, Australia’s leading Collection Point network.   

As you’ll disover, not only are Hubbed the provider handling the collection point platform for Amazon and eBay with nearly 3000 locations around Australia, they can also help any brand offer the surging demand for Click & Collect services normally only accessible to hybrid or bricks & mortar brands.

With last mile delivery estimated to contribute 50% or more of the carbon emissions for order fulfilment, I do think Collection Points are a critical puzzle piece that all brands should be evaluating.